Welcome to Natural Hydro, your trusted destination for hydroponic systems in the Unite States. We value your privacy and are committed to protecting the personal information you provide to us. Below we detail our privacy policies:

1. Information Collected:
– We collect personal information such as First Name, Last Name, Country/Region, Street Address, City, Province, Telephone and email address for the purpose of processing and shipping your order for hydroponics systems.

2. Use of Information:
– We use your personal information exclusively to process your orders, send purchase confirmations, and manage the delivery of products.

3. Confidentiality and Security:
– We are committed to maintaining the confidentiality of your information. We implement security measures to protect your data against unauthorized access, disclosure, alteration and destruction.

4. We Do Not Share your Information:
– Your personal information will never be shared, sold or rented to third parties without your express consent, except when necessary to comply with legal requirements.

5. Cookies and Similar Technologies:
– We use cookies and similar technologies to improve your online shopping experience. You can manage cookie preferences through your browser settings.

6. Commercial communication:
– We may send you communications related to your purchase, product updates or promotions. If you prefer not to receive such communications, you may opt out.

7. Access and Modification of Data:
– You have the right to access, correct or delete your personal data. You can do this by logging into your account or contacting us directly.

8. Changes to the Privacy Policy:
– We reserve the right to update our privacy policy. We will notify you of significant changes and provide you with the opportunity to review and accept the new terms.

By choosing Natural Hydro for your hydroponics needs, you trust us with your personal information. We strive to maintain the trust you have placed in us by ensuring the protection and privacy of your data. If you have any questions or concerns, please do not hesitate to contact us.

Effective date: 11/11/2023

Natural Hydro

contacto@naturalhydroponicssystems.com

+54 9 11 2494-4195

At Natural Hydro, we strive to ensure your satisfaction with every purchase of our hydroponics systems. Below, we present our return and warranty policies:

1. Returns:
– We accept returns within 30 days of receiving your order, exclusively for products that arrive damaged or non-functioning.

2. Return Process:
– If you receive a defective or damaged product, please contact our customer service team as soon as possible. We will provide detailed instructions on how to proceed with the return.

3.30 Day Guarantee:
– All of our products are backed by a 30-day warranty. If you find any defect or malfunction within this period, we offer you the option of replacement, repair or refund, as appropriate. 

4.Return Conditions:
– To process a return, the product must be in its original condition, with all accessories and original packaging. We reserve the right to refuse returns that do not meet these requirements.

5. Return Costs:
– In case of defective or damaged products, we will assume the return shipping costs. If you decide to return a product for reasons not related to defects, the return shipping costs will be at your expense.

6.Refund Process:
– Refunds will be processed as soon as we receive and verify the status of the returned product. Depending on your payment method, the refund may take several business days.

7. Transparent Communication:
– We will maintain open and transparent communication throughout the return and warranty process. We are here to resolve any issues and ensure you are satisfied with your shopping experience.

At Natural Hydro, we are committed to providing you with high quality products and providing fast and efficient solutions in case of problems. Your satisfaction is our priority.

Effective date: 11/11/2023

Natural Hydro

contacto@naturalhydroponicssystems.com

+54 9 11 2494-4195